Privacy Policy

Privacy Policy 

Last updated: Oct 9, 2023 9:23 AM 

We value your privacy very highly. Please read this Privacy Policy carefully before using the website www.abacode.com (the “Website”) operated by Abacode, Inc., a(n) Corporation formed in Delaware, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. 

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website. 

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website. 

What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information 

We collect and store any and all information that you enter on this Website. In the last 12 months, we have collected and stored the following information about individuals using our Website: 

 

Category of information  Specific piece of information  Legal basis for processing this information  Where we get this information  How we use this information  What happens if we don’t have this information 
Identifying information  Name 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary to perform a contract with the user; 
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract; 
  • Processing is necessary for compliance with a legal obligation; 
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party. 
  • Information submitted by the consumer; 
  • Tracking pixels; 
  • The observation and recording of activities by the business, such as through the use of cookies. 
  • Analytics; 
  • Auditing compliance; 
  • Auditing transactions that the consumer has entered into; 
  • Debugging to identify and repair errors; 
  • Detecting security incidents; 
  • Enforcing our Terms of Service; 
  • Marketing and advertising; 
  • Performing services; 
  • Processing or fulfilling orders or transactions; 
  • Providing customer service; 
  • Resolving disputes; 
  • Undertaking activities to verify or maintain the quality or safety of our services or devices; 
  • Undertaking internal research for technological development and demonstration; 
  • Verifying customer information; 
  • Verifying position and quality of ad impressions. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for auditing compliance will not be possible; 
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible; 
  • Our use of your data for debugging to identify and repair errors will not be possible; 
  • Our use of your data for detecting security incidents will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for marketing and advertising will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for processing or fulfilling orders or transactions will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for resolving disputes will not be possible; 
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible; 
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible; 
  • Our use of your data for verifying customer information will not be possible; 
  • Our use of your data for verifying position and quality of ad impressions will not be possible. 
Identifying information  Postal / Shipping address 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary to perform a contract with the user; 
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract; 
  • Processing is necessary for compliance with a legal obligation. 
  • Information submitted by the consumer. 
  • Analytics; 
  • Enforcing our Terms of Service; 
  • Marketing and advertising; 
  • Performing services; 
  • Providing customer service; 
  • Resolving disputes; 
  • Verifying customer information. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for marketing and advertising will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for resolving disputes will not be possible; 
  • Our use of your data for verifying customer information will not be possible. 
Identifying information  Billing address 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary to perform a contract with the user; 
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract; 
  • Processing is necessary for compliance with a legal obligation. 
  • Information submitted by the consumer. 
  • Analytics; 
  • Enforcing our Terms of Service; 
  • Performing services; 
  • Processing payments; 
  • Providing customer service; 
  • Verifying customer information. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for processing payments will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for verifying customer information will not be possible. 
Identifying information  Phone number 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary to perform a contract with the user; 
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract; 
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party. 
  • Information submitted by the consumer. 
  • Enforcing our Terms of Service; 
  • Marketing and advertising; 
  • Performing services; 
  • Providing customer service; 
  • Verifying customer information. 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for marketing and advertising will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for verifying customer information will not be possible. 
Identifying information  IP address 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary to perform a contract with the user; 
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party. 
  • Information submitted by the consumer; 
  • Tracking pixels; 
  • The observation and recording of activities by the business, such as through the use of cookies. 
  • Analytics; 
  • Enforcing our Terms of Service; 
  • Performing services; 
  • Providing customer service; 
  • Verifying customer information. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for verifying customer information will not be possible. 
Identifying information  Email address 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary to perform a contract with the user; 
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract; 
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party. 
  • Information submitted by the consumer. 
  • Analytics; 
  • Detecting security incidents; 
  • Enforcing our Terms of Service; 
  • Marketing and advertising; 
  • Performing services; 
  • Providing customer service; 
  • Resolving disputes; 
  • Targeted advertising; 
  • Verifying customer information. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for detecting security incidents will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for marketing and advertising will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for resolving disputes will not be possible; 
  • Our use of your data for targeted advertising will not be possible; 
  • Our use of your data for verifying customer information will not be possible. 
Employment information  Title 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party. 
  • Information submitted by the consumer; 
  • Social networks. 
  • Analytics; 
  • Enforcing our Terms of Service; 
  • Performing services; 
  • Providing customer service; 
  • Resolving disputes; 
  • Verifying customer information. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for providing customer service will not be possible; 
  • Our use of your data for resolving disputes will not be possible; 
  • Our use of your data for verifying customer information will not be possible. 
Internet or other electronic activity  Information regarding your interaction with our Website 
  • The user has provided consent to the processing of their information; 
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party. 
  • Tracking pixels; 
  • The observation and recording of activities by the business, such as through the use of cookies. 
  • Analytics; 
  • Creating new features; 
  • Debugging to identify and repair errors; 
  • Enforcing our Terms of Service; 
  • Performing services; 
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities; 
  • Providing customer service. 
  • Our use of your data for analytics will not be possible; 
  • Our use of your data for creating new features will not be possible; 
  • Our use of your data for debugging to identify and repair errors will not be possible; 
  • Our use of your data for enforcing our Terms of Service will not be possible; 
  • Our use of your data for performing services will not be possible; 
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible; 
  • Our use of your data for providing customer service will not be possible. 

 

We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you. 

With whom we share your personal information 

In the last 12 months, we have disclosed and shared the personal information below with the following third parties for the following reason(s): 

Category of personal information shared and disclosed  Specific piece of personal information shared and disclosed  Categories of third parties with whom personal information is/was shared and disclosed  Reason(s) for sharing and disclosing 
Identifying information  Name 
  • Customer management systems; 
  • Data analytics providers; 
  • Email service providers; 
  • Financial transactions processors; 
  • Hosting providers; 
  • Parties that need to operate the Website. 
  • To manage our interactions with you; 
  • To process transactions; 
  • To analyze your interactions with us or our Website; 
  • To enforce our Terms of Service; 
  • To prevent or investigate fraud. 
Identifying information  IP address 
  • Data analytics providers; 
  • Hosting providers; 
  • Parties that need to operate the Website. 
  • To process transactions; 
  • To enforce our Terms of Service; 
  • To manage our interactions with you; 
  • To analyze your interactions with us or our Website. 

How we protect your personal information 

We have implemented the following measures to protect and safeguard your personal information: 

  • Limiting the amount of personal information that we collect to strictly necessary only; 
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks; 
  • Destroying the personal information that we no longer need; 
  • Performing regular risk assessments; 
  • Having comprehensive security policies and procedures; 
  • Screening all employees with access to personal information; 
  • Training our employees; 
  • Requiring our employees to sign confidentiality agreements; 
  • Encrypting laptops, USBs and other portable media; 
  • Implementing and monitoring intrusion prevention and detection systems; 
  • Maintaining up-to-date software and safeguards; 
  • Performing regular due diligence of vendors; 
  • Implementing physical security measures; 
  • Physically and/or logically separating systems containing personal information from public networks such as the internet. 

Sale of your information

We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information. 

Cookies 

A cookie is a small piece of data sent from a Website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to: 

  • Analyzing our Website traffic; 
  • Analyzing your interactions with advertisements; 
  • Identifying if you are signed in to the Website; 
  • Testing content on the Website; 
  • Storing information about your preferences; 
  • Recognizing when you return to the Website. 

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website. 

Children’s privacy 

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16. 

Analytics programs 

This Website uses the following analytics program(s) to collect information about you and your behaviors: Amazon Web Services. To learn how to opt out, please visit the website(s) of the analytics program(s) used. 

Information retention 

We retain the following personal information for the following periods of time: 

Category of information  Data retention period 
Identifying information  3 years 
Employment information  3 years 
Internet or other electronic activity  3 years 

Direct marketing 

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at legal@abacode.com. 

Your rights 

All visitors or users of this Website have the following rights with regard to their personal information: 

  1. The right to access the personal information that we have collected about you. 
  2. The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information. 
  3. The right to know whether your personal information is sold or disclosed and to whom. 
  4. The right to say no to the sale of your personal information. 
  5. The right to opt out of the sharing of your personal information. 
  6. The right to request that we delete all or some of the personal information that we have collected on you. 
  7. The right not to be discriminated against based upon your exercise of your privacy rights. 
  8. The right to equal service and price, even if you exercise your privacy rights. 
  9. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible). 
  10. The right to request that we amend any of the information that we have collected about you. 
  11. The right to withdraw your consent to the processing of your data. 
  12. The right to request that we restrict the processing of your data. 
  13. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction. 
  14. The right to not have to identify yourself, or of using a pseudonym in certain circumstances. 
  15. The right to stop receiving unwanted direct marketing. 
  16. The right to limit the use and disclosure of your sensitive personal information. 
  17. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity. 

Exercising your rights 

You may exercise the rights specified above by submitting a consumer request to: 

Haley Lemon
General Counsel
legal@abacode.com
(866)596-9020
4030 West Boy Scout Boulevard, Suite 400 Tampa, FL 33607
United States
www.abacode.com 

If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales. 

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request: 

  • Name; 
  • Email address. 

Please note that we may be unable to process your request if you do not provide us with the above information. 

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information: 

  • Valid power of attorney. 

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information. 

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive or manifestly unfounded. 

Complaints 

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information: 

  • Haley Lemon 
  • General Counsel 
  • legal@abacode.com 
  • (866)596-9020 
  • 4030 West Boy Scout Boulevard, Suite 400 Tampa, FL 33607 
  • United States 

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page. 

Accountability 

The following person is accountable and responsible for our privacy practices and procedures: 

Haley Lemon
General Counsel
(866)596-9020
legal@abacode.com 

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376. 

Location of data processing 

All data processing activities undertaken by us take place in United States. 

Data Protection Officer 

Haley Lemon is our Data Protection Officer and may be reached via email at legal@abacode.com. 

Do Not Track 

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser. 

Transferring Data 

We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction. 

Changes to Privacy Policy 

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this Website. 

Questions 

If you have any questions about this Privacy Policy, please contact us at legal@abacode.com.